Privacy Policy
1. Introduction
TheScaleLab ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.
Your privacy is our priority
2. Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you register for an account, subscribe to our services, or contact us. This may include your name, email address, phone number, company name, and any other information you choose to provide.
Automatically Collected Information
When you access our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar tracking technologies to enhance your experience and analyze website usage.
We collect both voluntary and automatic information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- •Providing, maintaining, and improving our services
- •Processing transactions and sending related information
- •Sending promotional communications and updates
- •Responding to your inquiries and providing customer support
- •Analyzing usage patterns to improve our website and services
- •Detecting and preventing fraudulent transactions and other illegal activities
Information is used to improve services and support users
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights and the safety of our users.
Your data is not sold to third parties
5. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Security measures protect your information
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided in the Contact Us section below.
You control your personal information
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, understand how you use our site, and deliver personalized content. You can control cookie settings through your browser, though disabling cookies may affect functionality.
Cookies enhance your browsing experience
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Third-party sites have their own privacy policies
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Policy updates will be communicated
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@thescalelab.com or through our contact form on the website.